If you’re a supplier of components or assemblies to an OEM, relationship management is central to sustaining your business. With many manufacturers vying for position with the customer, slip-ups like product nonconformances can make you fall out of favor.
More than simply checking parts for accuracy, we’re in the facility on your behalf, advocating for you and learning how your performance and products are viewed from the OEM’s perspective. Our third-party OEM quality monitoring process insight is relayed instantly, enabling you not only to meet expectations but to exceed them.
Why Does Third-Party Product Quality Monitoring Matter?
When an OEM receives parts that don’t fit, form, or function as intended, it’s more than just an inconvenience. The nonconformance may disrupt production, resulting in missed benchmarks and lost profits.
As a result, they may penalize the supplier. With many manufacturers vying for work, OEMs may place fewer orders with suppliers who don’t respond to quality concerns or, worse, halt the relationship altogether. The result may be catastrophic for a supplier’s business.
Our Third-Party OEM Quality Monitoring Process
More Visibility Means Better Quality, Stronger Relationships
With product quality monitoring services from QLS, suppliers don’t have to worry about surprise nonconformances, costly fines, or unwanted dings to their Key Performance Indicators when their parts are at the OEM facility. Our knowledgeable representatives survey activities, advocating for you, and hastily report back what we find. You’re able to take immediate action when necessary.
On-Site Personnel
We place experienced quality personnel at your customer’s facility to inspect parts and witness activities.
Relationship Building
We get to know the installers, quality personnel, engineers, and plant management, learning how they view you and your products.
Cloud-Based Reporting
Feedback is submitted using cloud-based tracking software with a personalized dashboard featuring real-time data and inspection results.
With our insight, you may implement process changes to boost quality and reduce capital intensity. Knowing what the customer is looking for can help you optimize procedures and refine your investment approach.
The QLS Edge
Your Trusted Third-Party Product Quality Monitor
You get solutions-oriented representation when you partner with us for third-party product monitoring. Every process performed follows strict quality protocols. We’re available 24/7 to provide the necessary assistance.
By working with QLS’s third-party product quality monitoring, suppliers can avoid costly fines or holds on their incoming parts supply. OEMs may avoid expensive warranty claims and brand-damaging field problems as a byproduct. This boosted quality strengthens the relationship between suppliers and their customers.
